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When WordPress just goes white | SoundEssence
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When WordPress just goes white

Posted by on Apr 16, 2014 in Internet, Web | 0 comments

Oh no!If you are an admin of a WordPress site, maybe a community or charity site, and one day the site just isn’t there.  What do you do?

Well, if there are no error messages displayed and the page is just as white as a sheet (and possibly your / your clients face), this might help.

I recently had this issue and found it was due to a plugin using up all the available memory on the (shared) server / space.  So it’s a plugin – but which one?!  And you probably can’t even log in to the site to disable anything.

You probably can still access the site via FTP and then you could disable all plugins; or disable half, then the other half etc until you work out which one is the problem.

Or, (still via FTP) look in the wp-admin folder for an error_log file.  Transfer it to your computer and read the end of the file.  It’ll probably list a plugin having a problem at the end of the file.  So just disable that plugin.

Worked for me, hope it helps someone.